We made it simple, we will cover most of the IT infrastructure operations tasks under simple and affordable packages, End-user support, Network Management and Monitoring, Office 365 Support and Management, Audit and Training, Cyber & Network Security. Choose from one of the pre-configured packages or contact us to build your tailored packages.
We made it simple, we will cover most of the IT infrastructure operations tasks under simple and affordable packages, End-user support, Network Management and Monitoring, Office 365 Support and Management, Audit and Training, Cyber & Network Security. Choose from one of the pre-configured packages or contact us to build your tailored packages.
managed help-desk services often include proactive monitoring and incident detectioncapabilities which allow them to alert businesses when there is a problem before it becomes more serious.
Our end-user support provides peace of mind knowing that any potential issues will be addressed quickly and efficiently by skilled technicians who understand each business’s specific needs. Furthermore, our help-desk services also offer end-user support which includes comprehensive assistance in setting up systems, training users on how to use their applications or devices, as well as providing technical support for any issues that may arise during everyday operations.
Our Trained Staff Members Can Be Available to Answer Questions, Troubleshoot Problems, Create Detailed Documentation For Users And Administrators Alike, As Well As Install New Applications Or Upgrades To Existing Software.
on-site support
ClickControl’s On-site end user support involves having our IT specialists physically present at a customer location. The team can provide face-to-face help in diagnosing and fixing any computer hardware or software issues that may arise. Our On-site support also provides users with more immediate access to assistance, which can be invaluable when dealing with critical system problems.
hybrid support
ClickControl’s Hybrid IT end user support combines on-site and remote services into a single package. Customers can choose which parts of their service they would like delivered by an on-site technician and which parts they would prefer handled remotely from a central office location. This flexible approach makes hybrid end user support ideal for companies with multiple locations around the country or globe who need cost effective solutions that don't sacrifice quality service delivery.
Remote support
ClickControl’s Remote end user support is offered over the internet and allows an IT specialist to securely connect to a client’s device remotely. This type of support has gained in popularity as it makes it easier for our technicians to troubleshoot problems without having to physically visit the customer site. It also eliminates most travel costs associated with traditional on-site visits, making it one of the most cost-effective options available for businesses needing tech support services.
Our Solutions
Our solutions can include onsite or remote staff members who specialize in troubleshooting system issues as well as configuring systems for optimal performance.
Managed Support
Managed support services are specialized packages that allow companies to outsource their IT support needs, providing access to qualified personnel at a fraction of the cost of hiring on-site staff. In addition, managed helpdesk services often include 24/7 end-user support, allowing customers and employees to get help when they need it most. This service is invaluable in today’s business landscape, as having reliable IT support can improve customer satisfaction and increase overall productivity.
Co-managed Support
Co-managed IT support models are also available, allowing businesses to extend their existing IT departments. In this model, companies will have access to a team of trained professionals who can manage their technology infrastructure while supplementing the skillset of their current staff. This solution allows businesses to maximize productivity and ensure that their IT systems run optimally without hiring additional personnel.
Project-based Support
Finally, project-based packages offer clients custom solutions for specific tasks or projects. This package is ideal for businesses requiring specialized expertise for particular projects or missions but doesn’t need ongoing IT support for their entire organization. Managed helpdesk services, co-managed models, and project-based packages all offer unique benefits that can be tailored to meet the needs of any business.
choose your simple & effective Service plan
Advance
- Microsoft 365 Support
- Help-Desk Support
- Network Security
- Audit & Training
- Monitoring
-
Service Hours
Weekdays 8AM to 5PM
Premium
Most Popular
- Microsoft 365 Support
- Help-Desk Support
- Network Security
- Audit & Training
- Monitoring
-
Service Hours
Weekdays 24/7
Ultimate
- Microsoft 365 Support
- Help-Desk Support
- Network Security
- Audit & Training
- Monitoring
-
Service Hours
365 days 24/7
At ClickControl, we understand that IT operations are essential to business success. In addition to onboarding and offboarding, user training, end-user support, Microsoft 365 management and network management and monitoring – our team covers all the critical aspects of IT operations. We cover any organization’s most crucial It operations, such as onboarding and offboarding, user training, end-user support, Microsoft 365 management and network management and monitoring. We provide you with the tools you need to succeed and ensure you have the expertise and guidance needed to optimize your operations. Our team of experienced professionals works closely with you to ensure that all your IT needs are met so that you can focus on what’s essential for your business.
We understand how daunting it can be to manage complex IT operations while running a business – let us take care of these operations for you. Our team is committed to providing the highest quality service and ensuring your IT infrastructure remains up-to-date and secure. Whether providing guidance on best practices or managing a complex network, we can help you succeed in your IT operations.
With Click Control, you can know that your IT needs are in the best hands. Contact us today to learn how we can help you take your IT operations to the next level!
We are dedicated to helping businesses succeed and thrive – allowing you to focus on what matters. Let our experts provide the tools and resources for efficient and successful IT operations management. With Click Control, you can trust that your IT needs are in the best hands. Contact us today to learn how we can help you!
